Re-growth: fast track to success

On 25 April , we invite you to set your compass at the most exciting event of the year: the RetailDetail Congress! Get ready to be immersed in an ocean of inspiration and innovation as we navigate the waves of the retail world. Notify your crew in advance because it will be an unforgettable journey full of valuable networking opportunities!

The theme of RetailDetail Congress 2024 is Re-growth: fast track to success!

You can expect keynotes from Average Rob, Jysk, Gino Van Ossel, Thrive Beer, Jorg Snoeck & many more!

MAIN PROGRAM

Frank Christant, Country Director Netherlands, Belgium and France at Jysk takes you through the impressive growth story of the Danish interior design chain.

Robert Van Impe, better known as Average Rob, makes a plea for authenticity and creativity in a rapidly changing media landscape.

Captain’s Talk: The world’s most extraordinary retail concepts.
In recent years, RetailDetail founder Jorg Snoeck already went to RetailHunts in Tokyo, New York, Seoul, Berlin, Dubai, Shanghai and many other trendsetting cities, always looking for the most punishing and surprising retail ideas. Where can you find the world’s most inspiring stores and retail concepts?
Away from the beaten path, he made a highly personal selection with the most inspiring stores and concepts that have stuck with him in recent years. What can you learn from them? And what do they tell about the future of retail?

Gino Van Ossel, die meeschreef aan het nieuwe transitiepad voor retail van de Europese Gino Van Ossel, who co-wrote the European Commission’s new transition path for retail, elaborates on the major challenges facing retailers but also, and more importantly, how to address them.

PRE-PROGRAMS

1/ FUTURE OF SHOPPING

The future of shopping will be sustainable or not.
Experience the tantalizing stories of retailers striving uncompromisingly for a better world.

Dutch entrepreneurial duo Sander de Klerk and Melle Schellekens of The Good Roll create 100% tree-friendly toilet rolls made from bamboo or recycled paper, from which they invest half of the net profits in building toilets in Ghana. Since its inception, The Good Roll has saved more than 34,000 trees and built 233 toilets.

Geoffrey Gasq, Vice-President Western Europe Business Development at Mastercard, gives us a look at the European retail economy, supported by insights from the Mastercard Economics Institute. He reaches out with strategies to get closer to your customers with personalized brand experiences and tells you more about the evolution of the shopping experience through digital and physical channels.

Tibbe Verschaffel, Co-founder & Captain at Planet B believes in the power of small steps for an astronomical impact, with three eco-friendly brands: Wondr (natural grooming), Klaaar (the future of washing) and Bambooze (reusable bamboo straws). Their motto: “We can’t be healthy on an unzoneable planet.”

2/ GAMECHANGERS

Retailers with the ambition to radically transform their markets are the common thread in the Gamechangers preliminary program.
Be inspired by high-profile examples that are radically going for impact.

Jente De Ridder, Managing Partner of Stitchd, tells you how to be smart about a cookieless future as a company. A gamechanger that is still unexplored territory for a lot of retailers and thus can provide a lot of new insights.

Laurens D’Hoore, founder of Thrive, takes you through the success story of the world’s first recovery beer. Today, Thrive alcohol-free sports beer is already on the shelves at major retailers, soon to be followed abroad.

In physical stores, talking to customers is commonplace. Thanks to technological developments such as messaging apps, chatbots & artificial intelligence, the customer is coming back into focus digitally as well. Max Goudsmet, Account Executive at CM.com, explains how you can use these innovations to improve your customer experience, generate more sales and ensure more efficiency within your organization.