“Positive turning point”
Turnover for the entire group grew 3.3 % to 462.6 million pounds (650 million euro), although the turnover increase was a mere 1.2 % for the Netherlands and 2.2 % for Belgium. The Dutch operating income grew 159.3 % compared to the year before, up to 1.3 million euro. Belgium does even better with a 251.7 % increase to 1 million euro. The group’s operating income doubled to 14.6 million pounds (20.5 million euro). Carpetright has not divulged any additional numbers.
“I am very happy we have managed to reach this positive turning point this year. We have worked very hard, both at the main office and in our stores, to reach this goal. […] Alongside new developments in our store formula makes me feel very positive for the new fiscal year”, Nick Worthington (Carpetright Europe’s CEO) said.
As stated, Carpetright is developing a new store formula with an increased focus on pricing and service. The first 4 pilot stores will open in the United Kingdom, with the very first having opened this past weekend. It also recently launched new product groups: Curtains and Window decoration.
It has also invested more into its staff: it will add a training academy in its main office, training staff in the area of products, service and customer relations.
