Omnichannel is the new normal.

Yet 80% of retailers do not yet have a complete omnichannel strategy.
Looking for the missing pieces of the puzzle?
Come learn from leading retailers and experts.

MAIN PROGRAM

Pet store chain Tom&Co significantly strengthened its e-commerce activities last year with the acquisition of Pharmapets, Belgium’s largest online pet pharmacy, which also operates in other European countries. What are the next steps? Sven De Waele reveals some ambitious plans.

Kruidvat is not only one of the most present retail brands in the high streets, but also one of the most visited retail websites in the Benelux. A good year ago, Kruidvat Marketplace went live: the online marketplace is expanding its offer considerably. We get a first review from Nico Borst, manager e-commerce at A.S. Watson Benelux.

Like quite a few retailers, Decathlon converted its webshop into a veritable marketplace in 2020. Yet the sports retailer’s approach is very different from that of the well-known large marketplaces: with a strict selection of premium sports brands, the retailer taps into new target groups. We find out how this works from Koen Tengrootenhuysen, Director Public Affairs Europe at Decathlon.

TIMETABLE

10h00: Welcome @ RetailDetail
10h30: Keynotes part 1
12h00: Lunch
13h00: Keynotes part 2
14h30: Koffiebreak
15h00: Keynotes part 3
17h00: Networking, drinks & bites

PRICE

• Early bird: € 349 / ticket (excluding service fee & VAT)
• Regular: € 449 (excluding service fee & VAT)

PRACTICAL

• Date: 27 March 2025
• Location: Stadsfeestzaal Antwerp, Floor 2B.
• Language: most presentations are in Dutch. Slides in Dutch or English.

ROUTE

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