Amazon CEO Andy Jassy says the impact of AI will be so transformative that the corporate workforce will shrink over the coming years. “It should change the way our work is done,” according to Jassy. “We will need fewer people doing some of the jobs that are being done today.”
AI agents will change how we live
Amazon has over a thousand AI applications and services, built or in progress, from voice assistant Alexa to AI support for advertisers and sellers on the platform. AI is also playing an increasingly important role internally: in inventory management, demand forecasting, robotics, and customer service. Yet that was only “the relative beginning”.