Attacks by bots on retailers are on the rise, including the worrying growth of “scraping” – where software automatically extracts information from websites. Fraudulent practices can lead to major financial damage for retailers.
Increasing threat
Bots are getting better and better at bypassing traditional bot detection systems, using machine learning and artificial intelligence. No retailer is immune to this. At the same time, there has been an increase in more direct forms of fraud, such as account hijacks and phishing attacks aimed at stealing sensitive information.
