The retail sector is at a turning point: a new customer-centric, digital and circular era is upon us. A new report presents four structural changes that will shape retail in the years to come.
How to become a retail champion?
While technology and sustainability remain the drivers of innovation, the arrival of disruptive players such as Chinese platforms and the emergence of new business models bring major challenges as well as opportunities. In the run-up to the election of the Vedis New Retail Champion 2024, Rabobank has identified four structural changes that will shape retail in the years to come.