Digitisation from A to Z, from Amazon to Zalando
Digitisation from A to Z, from Amazon to Zalando: that is the central theme at this conference, with the customer journey as the common thread: after all, the “omni-consumer” does not think in terms of channels but does have high expectations in terms of service, personalisation and a seamless shopping experience.
SPEAKERS
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Country Manager Belgium
Amazon
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President Europe
Ocado Solutions
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Country Manager Benelux
Shopopop
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CCO / Partner
Hybrid Media
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Head of Product
CM.com
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General Manager Nordics & Benelux
Zalando
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Co-Founder
Blabloom
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Director Customer Data, Insights
& Activation – Vaimo
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Omnichannel Marketing Manager
X2O
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Professor Retail Marketing
Vlerick Business School
TIMETABLE
10u00 – 10u30: Welcome
10u30 – 11u00: Roundtable: AMAZON – Eva Faict / GAZINI – Christophe De Smet / GIMBER – Annabel Soenen
11u00 – 11u30: BLABLOOM – Kim Smeets
11u30 – 12u00: CM.COM – Rutger De Ruiter
12u00 – 13u00: Lunch break
13u00 – 13u30: HYBRID MEDIA – Bart De Ceulaer en X2O – Tom Vanrobaeys
13u30 – 14u00: OCADO – Gregor Ultizka
14u00 – 14u30: SHOPOPOP – Sacha Buyck
14u30 – 15u00: Break
15u00 – 15u30: VAIMO – Steven Volders
15u30 – 16u00: ZALANDO – Fabio Baum
16u00 – 17u30: Networking, drinks and bites